Frequently Asked Questions
What if I need help placing an order?
Please contact us at 1-800-754-1300 or send us an email firstname.lastname@example.org for further assistance.
When will I receive my order?
Standards orders are processed and shipped via Fedex within 3 business days, not including weekends and holidays. A shipping confirmation with tracking information will be sent to the email address that you provided with your order.
For more shipping information and estimated delivery date, click here.
What is your return policy?
We have a standard 30-day return policy. Please contact us within 30 days of receiving your order if there are any issues with the products.
For more information about returns, click here.
Do you accept special requests or customize products?
Please contact us if you have any special requests for your order. Unfortunately, we do not customize products at this time.
Do you offer any discounts or coupon codes?
A 5% discount for non sale items is applied to orders placed online. Please subscribe to our newsletter for notifications of new products or limited time promotions.
What do I do if I need to cancel or make changes to my order?
Please contact us immediately at 1-800-754-1300 or send us an email at email@example.com. If changes need to be made after the order has shipped, additional charges may apply.